The second-hand marketplace Members Express Anger About Size Modifications
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
This online marketplace has updated its sizing categories for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present an altered size classification versus the original listing because of the remapping.
Vinted explained the updated approach better aligns with similar services.
It has advised users to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Modifications
Previously, the measurements included numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L was previously a 12 but is now a UK 16-18.
User Accounts
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, located in England, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she stated.
Service Background
The app has more than 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, the platform withdrew an update regarding delivery choices following member complaints.
